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Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Error Messages (14) "Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire on the drum unit. "Offline" appears on the Status Monitor. Drum Life End Soon Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs duringinstallation. The installation states a file is missing. I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or"Replace Toner" is displayed on the machine or the LED is on or flashing. I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Life End" or the Toner LED is still on or flashing. My Antivirus Software gives a warning message during the installation of Web BRAdmin. The Drum LED is still on or flashing after I replace the drum unit with a new one. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The LEDs on the control panel of the printer indicate "Drum Error", I cleaned the corona wire but the error did notclear. The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. What do the LED indications mean? When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? More
Fax (1) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Linux (15) All print jobs are aborted and nothing is printed. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the followingerror message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (cupswrapper) (Linux) Print command (LPR) (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) When printing with monochrome laser printer, the print position shifts. (Linux) More
Mobile (2) Can I use AirPrint with my Brother machine? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (2) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine. My Printer starts warming up in Sleep mode.
Paper Feed / Paper Jam (8) How do I clear paper jams? My Brother machine misfeeds paper. Printouts have a curl or wave. Printouts have wrinkles or creases. Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? The paper is skewed when it's printed. The printed letters are slanted, positioned incorrectly. The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
Print (60) After I update my Macintosh, I cannot print via USB. Printer shows "Offline". An error message MEMORY FULL is printed out. Black toner marks appear across the page. Can I print from DOS applications? Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) How can I activate/deactivate the Toner Save Mode? How can I change the printer settings? How can I create or view an XML Paper Specification document? How can I print the pages in reverse page order in Windows? How do I cancel print jobs using the printer control panel? How do I print a Test page? How do I print envelopes from the manual feed slot in Windows applications? I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do? I am using Windows. When I print a document, the printed page is blank. What should I do? I cannot print from my computer via network (for Macintosh). I cannot print from my computer via network. (For Windows) I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit.What can I do? I cannot print over a network using the XML Paper Specification Printer Driver. I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine staysoffline and I cannot print. In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock andkeep it from returning? Lines appears across the page. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) My printouts have a grey background. Output sheets are completely black. Print a list of the internal fonts. Print envelopes from the manual feed slot in Macintosh applications. Print on both sides of the paper. Printouts are faint. Printouts have a curl or wave. Printouts have toner specks. Printouts have wrinkles or creases. Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Reprint the last print job. (For Windows users only) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The error message PRINT OVERRUN is printed out. The image is ghosted. The paper is skewed when it's printed. The print speed is very slow when I use XML Paper Specification Printer Driver. The printed letters are slanted, positioned incorrectly. The printer prints unexpectedly or it prints garbage. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do? Use the Universal Printer Driver for PCL Vertical black lines appear on the printout or printed pages have toner stains down the page. What is the unprintable area of the page? When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very differentfrom the original draft. Where is the Manual Duplex setting option in the Mac OS X 10.3 driver or greater? White lines appear across the page. White lines appear down the page. White spots appear in areas of dense black printing. White Spots on black text and graphics at 75 mm (2.95 in.) intervals and Black Spots at 75 mm (2.95 in.) intervals. More
Scan (4) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
