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Copy (4) How can I improve poor print quality ? How can I improve the copy quality? How do I clean white or black spots on printed documents? How do I clear vertical lines or streaks that appear in the copies I make?
Error Messages (19) "Document Jam" error appears on the LCD. "MFC is Busy" or "Connection Fail" error message appears. "No response" error message appears, when updating the firmware. "Unable to..." error message appears on the LCD. "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. "Paper Jam Tray" error appears on the LCD. What should I do? Change Drum Soon How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD? I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one. I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear thismessage? When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception". When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is greyed out, usingWindows® XP/XP Professional x64 Edition. When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in externalink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2)installed. What should I do? While I'm scanning a document to be copied, the LCD shows "OUT OF MEMORY". More
Fax (26) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Can I set my Brother machine to forward the faxes I receive to another location? Can I transfer faxes in the MFC's memory to the PC? Change the quality of the faxes I send (Fax Resolution). How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem? How can I improve poor print quality ? How can I program my Brother machine's electronic cover page? How do I check if the MFC has faxes in its memory? How do I check if the MFC has faxes in its memory? How do I clean white or black spots on printed documents? How do I know which receive mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) How do I send (broadcast) a fax to more than one number? How do I store received faxes in memory? I am experiencing problems receiving faxes. What can I do? I am experiencing problems sending a fax, what can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. My FAX/MFC will not Dial. Why? Send a fax The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax. What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call? More
Paper Feed / Paper Jam (7) "Document Jam" error appears on the LCD. "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. "Paper Jam Tray" error appears on the LCD. What should I do? Load envelopes, labels, or thick paper into the manual feed slot. Load paper. The paper is skewed when it's printed.
Print (20) Can I print using the IPP protocol on Windows XP? How can I change the print resolution? How can I improve poor print quality ? How do I clean white or black spots on printed documents? How do I Print on thick paper or transparencies. I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on thepage. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. The paper is skewed when it's printed. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (18) I am unable to scan using Windows XP Professional x64 Edition with a parallel connection after changing the user account using the"Switch User" option. I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm scanning multiple pages to be emailed to one email address using the Scan to Email function on the Brother Control Center 2.0but an email message is being created for each page. I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. The link icon for Outlook Express is not displayed in PaperPort®. The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack2 (SP2) installed. What should I do? Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP) Which E-mail packages are compatible with ControlCenter3? More
Telephone (3) My FAX/MFC will not Dial. Why? What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call?
