Why your printer might be printing blank pages – and how to stop it
We’ve all experienced that head-scratcher of a moment when you click ‘print’ on a document, only to arrive at the printer to find a blank page.
Sometimes you may even repeat this cycle a few times, before looking for another printer or giving up altogether. But there are often a few quick solutions to combat the issue of your printer printing blank pages, so keep reading to learn how to troubleshoot the initial cause and banish these printing problems for good.
Why is my printer printing blank pages and how can I stop this happening?
While there are many types of printers out there, the most common reasons for them printing blank pages tend to be universal. Let’s take a look at the common issues that could be causing your printer to work ineffectively, with tips on how to stop your printer printing blank pages.
1. Low or empty ink/toner cartridges
The problem could be as simple as an empty ink or toner cartridge, so make sure to check the levels and replace the cartridge if it’s empty.
Tip: Choose higher yield cartridges to limit the number of times you need to check and replace your ink and toner.
2. Clogged print heads
This problem is connected to inkjet printers only, so if you have a laser printer, you can skip this one. Clogged print heads occur when the ink nozzles become blocked with dried up ink, leading to patchy printing or blank pages. This can often happen when the printer isn’t used or maintained regularly, so if you’re a less frequent printer, this could be the issue.
Tip: Some printers have an option to let the machine check the print head nozzles, so you don’t need to do a thing. Or if you need to manually check, use warm water and a soft cloth to remove any ink or debris, before carefully reattaching it to your printer.
3. Incorrect printer settings
The settings you choose for paper size, orientation and print quality can affect the outcome of your printing, and even the smallest change can lead to a blank page!
Tip: Always double check the printer settings before clicking print.
4. Software and/or driver issues
Every printer uses a specific print driver that allows for communication between your device and printer. These can become outdated and result in messages not being passed effectively, causing blank-page printing.
Tip: Make sure you check the manufacturer’s website for any updates and keep them installed on your system. Alternatively, try reinstalling the printer software to fix any files or settings that may have been corrupted.
5. Paper feed problems
Your paper feed rollers not working properly can mean that paper is not fed into the printer correctly, and this can cause blank pages to be produced. Sometimes this can be the result of dirt or debris building up on the rollers.
Tip: Give your rollers a quick clean regularly using a lint-free cloth. Remember to rotate the rollers to clean the entire surface.
Preventative measures to keep your printer working seamlessly
We’ve taken a look at some quick fixes for your blank page problem, but there are also some preventative measures you can take for a long-term solution to this frustrating issue. Not only will this eliminate blank pages, but support the overall health of your printer, too.
1. Undertake regular maintenance and cleaning
Like most things in life, the key to keeping your printer working smoothly is regular maintenance. There are several things you can do yourself, like inspecting the internal components to spot any build up of dust or debris, as well as cleaning the printheads and paper feed rollers in line with our advice above.
But it’s also advisable to bring in a professional to regularly check your printer, as they’re trained to spot any issues before they turn into bigger problems.
2. Choose high-quality consumables
Choosing ink, toner and paper that’s of higher quality is the best way to extend the life and performance of your machine. Not only that, some printers also come with their own recommended cartridges. So while it may be tempting to opt for a cheaper alternative, this could be a more expensive mistake in the long run.
3. Keep software up-to-date
Software bugs can cause a lot more problems than just blank pages, so it’s good practice to regularly check for any updates or changes via your manufacturer. Firmware updates cover things like increased print yield capacity, so you’re likely to see improved printing on the whole after an update.
When to seek professional help for printer issues
If you’ve tried all the tips we’ve explored in this blog and are still having problems with your printer printing blank pages, it’s now time to seek expert help.
At Brother, we offer a number of support options for our customers, designed to keep you printing without interruption. You can find a Brother service centre and repair outlet near you using our handy online tool, or alternatively, explore a more regular maintenance package with a Brother Managed Print Service.
With no long-term commitments, automatic ink and toner delivery, and lifetime support and maintenance, Brother MPS is the simple solution to save time, keep costs down, and help you stay productive.
Rest assured, if you’ve got a printing problem, Brother is “At your side” to find and fix it.