FAQs for DCP-130C

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How To / Troubleshooting

One or more of my colours are not printing.
The edge of glossy paper is smudged.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality modeis slower than when the media card is removed.
When I print, the pages are smudged with ink. What should I do?

"Near Empty [Colour]" is appearing on my Brother machine’s LCD?
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable toInit" "Unable to Print" "Unable to Scan" )?
How do I clear Machine Error 46?
How do I clear the message "INK EMPTY" from the display?
How do I clear the message "PAPER JAM" from the display?
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command lineargument is invalid" appears. What can I do?
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware".
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switchyou are using".
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document usingControlCenter3 on Windows 7 with the USB connection.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears wheninstalling the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the FullDriver & Software Package is downloaded from the "Downloads" section.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
The LCD displays an error code (number). What does it mean?
The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do?
When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception".
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled"
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205".
When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY"
When scanning to OCR from PaperPort® SE, using Windows XP Service Pack 2(SP2), the following error message appears: "Systemerror incurred in external ink module EZText.g32. The OCR server is unable to process the document".
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine?
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?

The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).

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