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Advanced Functions (for Administrators) (4) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) My Brother machine turns off automatically or earlier than before. Protect your Brother machine against unauthorised access over the network The machine does not automatically enter Power Off mode.
Copy (6) Check the Print Alignment from Your Brother Machine Check the Print Quality Copy an ID card on A4 paper, and then cut the paper in half automatically. Copy documents on A4 paper, and then cut the paper in half to A5 size automatically. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the Colour cartridges have run out.
Error Messages (23) "Offline" appears on the Status Monitor. (Windows) Cannot Detect Cannot Detect Ink Volume Cannot Print XX or Print Unable XX Cannot Scan XX or Unable to Scan XX Cover is Open Document Jam I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) Ink Absorber NearFull / InkBox NearFull / Absorber NearFull Ink Absorber Pad Full or InkBox Full or Ink Absorber Full Ink Low Install Inbox Ink No Paper / No Paper Fed Out of Memory Paper Size Mismatch Printer Jam or Paper Jam Replace Ink Sleep The printer status is Offline or Paused. Tray not detected / Paper Tray not detected / Paper Tray #1 not detected When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen. Wrong Ink Cartridge Wrong Ink Colour More
Fax (4) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the Colour cartridges have run out.
Linux (32) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Change the brscan5 scan settings using XSane (Linux) Check the remaining ink or toner level (Linux) Command List of brscan. (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux) I cannot install the scanner driver in Ubuntu 21.04. (Linux) I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux) I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) What driver package format is supported by my Linux distribution? When I print images, the quality is not good (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (5) How do I use Mopria™ Print Service (MPS) with my Brother machine? I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app.(Android™) Install the Brother Mobile Connect application (for mobile device) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ).
Paper Feed / Paper Jam (9) Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Document Jam Load Documents in the Automatic Document Feeder (ADF) Paper is Jammed in the Back of the Machine (Jam Rear) Paper is Jammed in the Front of the Machine (Jam Front) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) Printer Jam or Paper Jam Remove Paper Scraps Jammed in the ADF
Print (24) (Video) How to Email Print Using iPrint&Scan for Windows/Mac Add your Brother machine with AirPrint (macOS) Can I send a print job to multiple machine email addresses using Email Print? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows) Check the Print Alignment from Your Brother Machine Check the Print Quality Delete print jobs from the print queue. I cannot install the printer driver or print in Windows 11. I cannot print from my computer via USB. I cannot print full-page photos or images using Email Print. I cannot print on a wireless (Wi-Fi) network (Mac) I cannot print on a wireless (Wi-Fi) network (Windows) I cannot print using my Brother machine on a wired network (Windows / macOS) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Improve poor print quality. Install the Brother Mobile Connect application (for mobile device) One or more of my colours are not printing (blank). Print documents on A4 paper, and then cut the paper in half to A5 size automatically. Print using only the black ink cartridge when the Colour cartridges have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ). The printer status is Offline or Paused. Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (8) How to scan a document from a Windows application? How to scan a document from a Windows application? I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I cannot scan via network. I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Install the Brother Mobile Connect application (for mobile device) Load Documents in the Automatic Document Feeder (ADF) The scanning speed is slow when scanning from my machine. (Windows)
