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Copy (3) How do I clean white or black spots on printed documents? How do I clear vertical lines or streaks that appear in the copies I make? My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
Error Messages (14) "Unable to..." error message appears on the LCD. "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. What should I do? "Paper Jam Tray" error appears on the LCD. What should I do? Change Drum Soon Document Jam How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD? I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Life End" or the Toner LED is still on or flashing. I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one. The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear thismessage? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). What does "COMM.ERROR" on the LCD display mean? While I'm scanning a document to be copied, the LCD shows "OUT OF MEMORY". Why does my machine display "Awaiting Redial"? More
Fax (29) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Can I set my Brother machine to forward the faxes I receive to another location? Change the quality of the faxes I send (Fax Resolution). ControlCenter3 displays a blank screen at startup (Windows) Delete the faxes stored in my Brother machine's memory. Do I need a telephone line to send and receive faxes with my Brother machine? How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem? How can I program my Brother machine's electronic cover page? How do I check if the FAX/MFC has faxes in its memory. How do I clean white or black spots on printed documents? How do I know which receive mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) How do I send (broadcast) a fax to more than one number? How do I set up a group for broadcasting faxes? How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial) How do I store received faxes in memory? I am experiencing problems receiving faxes. What can I do? I am experiencing problems sending a fax, what can I do? I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. My FAX/MFC will not Dial. Why? Print a report that will show a listing of faxes I sent and received Send a fax What does "NG" or "ERROR" on the Transmission Verification Report mean? What is Distinctive Ring and how do I program it? When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards? Why doesn't the machine answer when receiving a call? More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (3) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine. My Brother machine has no power. The keys on the control panel do not respond.
Paper Feed / Paper Jam (8) "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. What should I do? "Paper Jam Tray" error appears on the LCD. What should I do? Document Jam My Brother machine misfeeds paper. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? The paper is skewed when it's printed.
Print (8) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) How do I clean white or black spots on printed documents? My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The paper is skewed when it's printed.
Scan (5) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? ControlCenter3 displays a blank screen at startup (Windows) My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Telephone (6) How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine? How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial) I can receive a fax, but cannot receive a call. My FAX/MFC will not Dial. Why? What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call?
