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Error Messages (8) How can I clear the "PLS OPEN COVER" error message on LCD? How can I clear the "PAPER JAM" or "PRINTER JAM" error message? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). What does "COMM.ERROR" on the LCD display mean? What does "MACHINE ERROR XX" mean? While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". Why does my machine display "Awaiting Redial"? Why does the LCD of my machine display "CHANGE DRUM SOON"?
Fax (19) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Can I send a fax without scanning the documents into memory? Change or delete a Group. Do I need a telephone line to send and receive faxes with my Brother machine? How do I broadcast a fax to multiple fax numbers? How do I know which answer mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) How do I Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from mycomputer? How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing? I am experiencing problems receiving faxes. I am experiencing problems sending a fax, what can I do? I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? My FAX/MFC will not Dial. Set up a Group for Broadcasting faxes. Stop my Brother machine from automatically redialing a busy number. What does "NG" or "ERROR" on the Transmission Verification Report mean? Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page? More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (3) I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine. My Brother machine has no power. The keys on the control panel do not respond.
Paper Feed / Paper Jam (3) How can I clear the "PAPER JAM" or "PRINTER JAM" error message? My Brother machine misfeeds paper. The paper is skewed when it's printed.
Print (6) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The paper is skewed when it's printed.
Scan (3) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Telephone (6) Change or delete a Group. How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine? How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing? I can receive a fax, but cannot receive a call. My FAX/MFC will not Dial. Why doesn't the machine answer when receiving a call?
