Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Managed Print Services Manage and optimise your printing fleet with a print leasing programme Find out more
Error Messages (5) "UNABLE TO..." or "MEMORY DISABLED" error message appears on the LCD. How can I clear the "PAPER JAM" error message? How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
Fax (16) Can I connect my External Answering Device in another room and still receive faxes? Can I print a report that will show a listing of faxes I sent and received? Can I reduce the size of a received fax on this machine? Do I need a telephone line to send and receive faxes with my Brother machine? How can I confirm that the FAX was sent correctly? How do I improve the copy or fax quality? How do I know which receive mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) I am experiencing problems sending a fax, what can I do? I have an external telephone answering device (TAD) connected to my FAX, I have the answer mode set for TAD and the Ring Delay setto zero. Why does my answering machine still pick up when receiving a fax call? I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. Howdo I know if an incoming call is a telephone (voice) call or a fax? What does "NG" on the Transmission Verification Report mean? What does it mean if the fax machine rings its pseudo-ring (F/T RING TIME) and it is not a voice call? What does the pseudo-ring (double ring) indicate in the F/T Mode? When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards? Why are my sent faxes always received with a black vertical line down the page? More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (2) My Brother machine has no power. Why can't I copy or send? All the keys just beep 3 times.
Print (3) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Scan (3) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Telephone (5) Can I connect my External Answering Device in another room and still receive faxes? I have a telephone answering device (TAD) on the same line as my FAX. Is it necessary to record a 5 second pause before myoutgoing message begins? I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. Howdo I know if an incoming call is a telephone (voice) call or a fax? I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's not a fax call? What does the pseudo-ring (double ring) indicate in the F/T Mode?
