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Copy (1) The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
Error Messages (18) "MFC is Busy" or "Connection Fail" error message appears. How can I clear the "INK EMPTY" message? How can I clear the "PLS OPEN COVER" error message on LCD? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or"Quick-Dial" button in ControlCenter2. (For Macintosh) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. What does "COMM.ERROR" on the LCD display mean? What does "MACHINE ERROR XX" mean? When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below. Why does my machine display "Awaiting Redial"? More
Fax (10) Do I need a telephone line to send and receive faxes with my Brother machine? How can I configure Windows® XP to send faxes? How do I store received faxes in my Brother machine's memory? How do I use my Outlook contacts with my Brother PC-Fax software? I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I cannot receive a colour fax. I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when Itry to access the address book it will not open. The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7). What does "NG" or "ERROR" on the Transmission Verification Report mean? Why doesn't the machine answer when receiving a call? More
Linux (22) All print jobs are aborted and nothing is printed. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I cannot scan from my Brother machine in Ubuntu 16.10 (Linux) I cannot scan when using SELinux (Security-Enhanced Linux) I cannot scan with brscan, brscan2, or brscan3 via USB (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the followingerror message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux) I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux) Large characters are printed incorrectly. (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (LPR) (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux) When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (3) "PRINTING" is frozen on the display of my Brother machine. My computer hangs when connect with a USB Cable. The keys on the control panel do not respond.
Print (34) "PRINTING" is frozen on the display of my Brother machine. Black Ink is still wet after printing on Glossy Paper Black Ink is still wet after printing on plain paper. Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) How can I improve poor print quality? I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I installed drivers from the bundled CD-ROM but I cannot print (Mac OS X 10.5 or greater) I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and WindowsVista). My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printedincorrectly. When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines areprinted that shouldn't be there. When I try to print thin colour borders in Microsoft Excel, the borders are printed in black. When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When trying to print from Mac OS X the print queue is stopped. Why can't I print when an ink cartridge is empty? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (24) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan fromWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. I cannot scan via USB. (Mac OS X) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in Windows 8 and Windows 10. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The link icon for Outlook Express is not displayed in PaperPort®. The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X10.5) Use the Device Selector to configure your Brother machine’s scanner function (Mac) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? More
Telephone (2) I can receive a fax, but cannot receive a call. Why doesn't the machine answer when receiving a call?
