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Error Messages (12) "MFC is Busy" or "Connection Fail" error message appears. How can I clear the "PLS OPEN COVER" error message on LCD? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). What does "MACHINE ERROR XX" mean? When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below. While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". Why does the display read "Cover Open"? Why does the LCD of my machine display "CHANGE DRUM SOON"? More
Fax (11) Can I reduce the size of a received fax on this machine? How can I configure Windows® XP to send and receive faxes? How do I configure fax forward to e-mail? How do I improve the copy or fax quality? I am experiencing problems receiving faxes. What can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I cannot use the Network PC-FAX function from Mac OS® X. I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page? More
Paper Feed / Paper Jam (3) I'm using Windows XP. I can't tell my application to feed paper from the lower tray. My Brother machine misfeeds paper. The paper is skewed when it's printed.
Print (16) I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via network. (For Windows) I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. The machine does not print anything. The paper is skewed when it's printed. Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When trying to print from Mac OS X the print queue is stopped. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (14) I am unable to scan using Windows XP Professional x64 Edition with a parallel connection after changing the user account using the"Switch User" option. I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. The link icon for Outlook Express is not displayed in PaperPort®. The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? More
