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Error Messages (14) "MFC is Busy" or "Connection Fail" error message appears. How can I clear the "PLS OPEN COVER" error message on LCD? How can I clear the "PAPER JAM" or "PRINTER JAM" error message? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" whenI start Windows® XP. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated" and Ican't remove it from "Add or Remove Programs". The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installedWindows® XP Service Pack 2 (SP2). What does "MACHINE ERROR XX" mean? When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort®produces one of these errors: - Paperport.exe has generated errors and will be closed by Windows. - Paperport.exe ApplicationError. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read". While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". Why does my machine display "Awaiting Redial"? Why does the LCD of my machine display "CHANGE DRUM SOON"? More
Fax (20) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Can I send a fax without scanning the documents into memory? Change or delete a Group. How can I configure Windows® XP to send and receive faxes? How do I broadcast a fax to multiple fax numbers? How do I know which answer mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) How do I Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from mycomputer? How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing? I am experiencing problems receiving faxes. I am experiencing problems sending a fax, what can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I can't receive a PC-FAX with my Windows PC. I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. My FAX/MFC will not Dial. Set up a Group for Broadcasting faxes. Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page? More
Paper Feed / Paper Jam (4) How can I clear the "PAPER JAM" or "PRINTER JAM" error message? I'm using Windows XP. I can't tell my application to feed paper from the lower tray. My Brother machine misfeeds paper. The paper is skewed when it's printed.
Print (20) I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via network. (For Windows) I cannot print with Windows Vista 64bit. I get a mirror image when I print from my Windows 2000/XP PC I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. My Brother machine is not printing corretly through the parallel interface using Windows XP. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. Print on both sides of the paper. The paper is skewed when it's printed. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When trying to print from Mac OS X the print queue is stopped. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (12) I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should Ido? I am unable to scan using Windows XP Professional x64 Edition with a parallel connection after changing the user account using the"Switch User" option. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. The link icon for Outlook Express is not displayed in PaperPort®. What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? More
Telephone (4) Change or delete a Group. How do I store One Touch or Speed Dial numbers on my Brother machine for easy dialing? My FAX/MFC will not Dial. Why doesn't the machine answer when receiving a call?
