Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Managed Print Services Manage and optimise your printing fleet with a print leasing programme Find out more
Connecting to a Computer (1) I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.
Error Messages/LED Indications (6) "A compatible printer cannot be found" appears when I try to run the P-touch Library. When I try to use the database function, an application error occurs. I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions]the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do? The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) The Windows Logo testing warning appears during installation. Is it OK to install the driver? While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should Iselect?
Machine (2) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer.
P-touch Editor (Mac) (3) Printing is not possible. (P-touch Editor 5.0 for Mac) P-touch Editor crashes when I open it on my Mac. The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
Printing (5) I want to print without excess tape before the label. Printing is not possible. (P-touch Editor 5.0 for Mac) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned.
Software (3) "A compatible printer cannot be found" appears when I try to run the P-touch Library. The Windows Logo testing warning appears during installation. Is it OK to install the driver? While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should Iselect?
Uninstallation (1) I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.