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Connecting to a Computer (2) I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open. I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.
Error Messages/LED Indications (5) I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions]the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do? I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler. The LED is flashing. The Windows Logo testing warning appears during installation. Is it OK to install the driver? While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should Iselect?
Machine (2) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer.
Printing (7) How can I minimise the margin from the start or end of the label when printing? (P-touch Editor Lite) I want my printer to use less tape for each label. (P-touch Editor 5.x) Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The printed label contains blank horizontal lines. The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned.
Software (5) I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler. I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility,or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2) P-touch Editor Lite pop-up dialogue box does not appear when connecting the printer to my computer. The Windows Logo testing warning appears during installation. Is it OK to install the driver? While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should Iselect?
Uninstallation (1) I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.