FAQs for PT-9700PC

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Troubleshooting

I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.
I'm unable to print suddenly even though I could print a little while ago.
Printing is not possible. (P-touch Editor 5.3 for Mac)

I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] theerror message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
The message "Appropriate cassette not installed." is displayed.
The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows)
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should Iselect?

I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.

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