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Connecting to a Computer (4) I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open. I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue. I'm unable to print suddenly even though I could print a little while ago. Printing is not possible. (P-touch Editor 5.3 for Mac)
Error Messages/LED Indications (5) I cannot print using a HSe cassette. I get an error message and cannot update the firmware. (Windows 10 or later) The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassettein the printer. What do the indicator lights mean? When I try to print the printer information, the red lamp flashes and the print does not start.
Operating System (3) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I get an error message and cannot update the firmware. (Windows 10 or later) P-touch Editor crashes when I open it on my Mac.
Machine (4) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label is difficult to cut. The tape got jammed in the printer or the tape got stuck inside the printer. Which brands of Ni-MH rechargeable batteries do you recommend?
P-touch Editor (Mac) (8) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh). Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (5) I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows) I cannot print using a HSe cassette. Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassettein the printer.
Printing (12) How can I minimise the margin from the start or end of the label when printing? (P-touch Editor Lite) I cannot print using a HSe cassette. I want my printer to use less tape for each label. (P-touch Editor 5.x) I'm unable to print suddenly even though I could print a little while ago. Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite) Printing is not possible. (P-touch Editor 5.3 for Mac) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label is difficult to cut. The printed label contains blank horizontal lines. The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned. When I try to print the printer information, the red lamp flashes and the print does not start. More
Software (3) I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open. I get an error message and cannot update the firmware. (Windows 10 or later) P-touch Editor Lite pop-up dialogue box does not appear when connecting P-touch labeller to my computer.
Uninstallation (1) I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.
