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Apps for Mobile Devices (2) I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) Poor print quality when printing on narrow labels. (iPrint&Label)
Connecting to a Computer (1) I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
Error Messages/LED Indications (7) "No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the CropPrint function. (Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in theapplication." I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." The message "Cassette not installed" is displayed on the print monitor screen. What should I do? What do the indicator lights mean? When I load a die-cut DK roll in my printer and turn it on, it does not feed any labels.
Operating System (5) Adding a custom media size for continuous tape / roll (Linux) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) Print free-length labels with the set length (Linux) P-touch Editor crashes when I open it on my Mac. Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
Machine (4) How can I reset the printer? Labels are jammed in the machine or are not ejected correctly after printing. The power turns off automatically. When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows)
P-touch Editor (Mac) (6) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) P-touch Editor crashes when I open it on my Mac. When I try to print a label, it comes out blank. (For macOS 10.15 or earlier) Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (1) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
Printing (17) "No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the CropPrint function. (Video) Small characters or thin lines are printed faintly. (Video) Printed barcodes cannot be read. (Video) When I print a long label or many labels continuously, printing suddenly stops. Diagonal lines are distorted. I cannot print and my printer is identified as an unknown device. Labels are jammed in the machine or are not ejected correctly after printing. My printer will not print from the P-touch Address Book software. Poor print quality when printing on narrow labels. (iPrint&Label) Printed barcodes cannot be read. Small characters or thin lines are printed faintly. The barcode on a printed PDF file cannot be read. The label does not feed correctly or the print is skewed to the left or right. The printing has poor quality, white lines, or streaks. When I print a long label or many labels continuously, printing suddenly stops. When I try to print a label, it comes out blank. (For macOS 10.15 or earlier) When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows) More
Software (5) I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open. I cannot print and my printer is identified as an unknown device. I selected the "Return Address Label", but nothing is displayed on the label. Information for Linux users P-touch Editor Lite pop-up dialogue box does not appear when connecting the printer to my computer.
