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Apps for Mobile Devices (3) I cannot find the Brother machine on my wireless network connection. (iPrint&Label) I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) Poor print quality when printing on narrow labels. (iPrint&Label)
Connecting to a Computer (2) Printing is not possible. (P-touch Editor 5.3 for Mac) Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
Connecting to a Mobile Device (1) Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
Error Messages/LED Indications (14) (Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in theapplication." A data transmission error appears on the computer when trying to print a label. I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions]the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do? I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." I got an error while installing the printer driver. (Linux) P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 12 or earlier). P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 13 or later). The message "No paper." is displayed on the print monitor screen. What should I do? The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) The QL-series printer does not print or a printing error is received. What do the indicator lights mean? While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do? Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi. More
Operating System (6) Adding a custom media size for continuous tape / roll (Linux) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I got an error while installing the printer driver. (Linux) Print free-length labels with the set length (Linux) P-touch Editor crashes when I open it on my Mac. Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
Machine (5) How do I reset network setting? Labels are jammed in the machine or are not ejected correctly after printing. The power turns off automatically. When I print a long label or many labels continuously, printing suddenly stops. Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
P-touch Editor (Mac) (12) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh). Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 12 or earlier). P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 13 or later). The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. When I try to print a label, it comes out blank. (For macOS 10.15 or earlier) Where can I download the latest P-touch Editor for Mac? More
P-touch Editor (Windows) (2) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
Printing (13) (Video) Small characters or thin lines are printed faintly. A data transmission error appears on the computer when trying to print a label. Labels are jammed in the machine or are not ejected correctly after printing. My printer will not print from the P-touch Address Book software. Poor print quality when printing on narrow labels. (iPrint&Label) Printing is not possible. (P-touch Editor 5.3 for Mac) Small characters or thin lines are printed faintly. The information on my label is horizontally compressed and not shaped correctly, why? The label does not feed correctly or the print is skewed to the left or right. The printing has poor quality, white lines, or streaks. The QL-series printer does not print or a printing error is received. When I print a long label or many labels continuously, printing suddenly stops. When I try to print a label, it comes out blank. (For macOS 10.15 or earlier) More
Software (4) I got an error while installing the printer driver. (Linux) I selected the "Return Address Label", but nothing is displayed on the label. I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility,or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2) Information for Linux users
