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CORE

With CORE Service Pack, you can extend your standard 3 year services to 4 or 5 years.

Enjoy the assurance of device protection in the event of failure for up to 5 years from the original date of purchase.

  • Return to base exchange
  • 3 years duration as standard with extended service options of 4 or 5 years
  • Available on Brother PJ, RJ, and TD Series

Download the terms and conditions
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ADVANCED

Brother's ADVANCED Service Pack offers same day shipment** with Brother covering the cost of delivery both ways.

You can take out ADVANCED Service Pack for 3, 4 or 5 years and experience hassle-free turnarounds to keep your processes running smoothly.

  • Advanced exchange**
  • 3, 4 or 5 year duration
  • Available on Brother PJ, RJ, TD and TJ Series

Download the terms and conditions
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ON-SITE

Brother's ON-SITE Service Pack for TJ industrial label printers ensure you receive urgent support when you need it.

Our service technicians will be on-site the next working day*** to get your printers up and running, minimising downtime.

  • On-site service***
  • 1 or 3 year duration
  • Exclusively available on the Brother TJ Series

Download the terms and conditions

Trust Brother with keeping your print solutions running

Service Packs are available on the Brother Auto ID thermal print range, offering extra protection on your Brother mobile, desktop and industrial label printers. 

Our print solutions are ready to deliver a wide range of industry print applications and now, with Brother's Service Packs, you can fulfil your label printing requirements without worrying about downtime. Service Packs are available to purchase through a trusted Brother reseller.

Please refer to the full terms and conditions of Brother Service Packs for details and exclusions.

* Technical support helpdesk is available on Monday – Friday (Excluding bank holidays), from 9am to 5.30pm. Please refer to the full terms and conditions for details and exclusions of these service packs.
** Replacement printer sent to customer with same day shipment only applies if reported and validated by Brother service team before midday.
*** Next working day support is provided on the basis that any faults are diagnosed by Brother service team before 3:00pm. Brother ON-SITE Service Pack with 5-day coverage any reference to working days in these terms shall mean Monday to Friday (Excluding bank holidays) in normal business hours. Geographical restrictions apply, see terms and conditions for further details.